Privacy Policy

Last updated: 28 June 2025

This Privacy Policy describes how Prompt Studio ("Prompt Studio," "we," "us," "our") collects, uses, discloses, and safeguards information when you use our websites, applications, and related services (collectively, the "Service"). It is designed to be transparent and user-friendly while protecting the interests that let us keep building great products.

1. Information We Collect

Account Information

  • Name
  • Email address
  • Billing address and VAT/Tax ID

Purpose: create and maintain your account, issue invoices

User Content

  • Prompts, files, notes, media, and associated metadata you upload, generate or transfer

Purpose: deliver core functionality and preserve your content history

Usage Data

  • Browser/device details, timestamps, feature interactions, crash logs

Purpose: diagnostics, security monitoring, product analytics

Cookies & Local Storage

  • Authentication token, language preference, attribution data

Purpose: keep you signed in, personalize experience, measure marketing campaigns

2. How We Use Your Information

  • Provide and operate the Service
  • Maintain safety and integrity (fraud prevention, security monitoring, Terms enforcement)
  • Customer support and communication (tickets, product updates)
  • Billing and account administration
  • Product analytics and improvement including training and evaluating our in-house machine-learning models on de-identified, aggregated data to deliver smarter features
  • Marketing with consent, e.g., newsletters (you can unsubscribe at any time).

Legal bases for EU/EEA users appear in Section 3.

3. Legal Bases (GDPR and Similar Laws)

  • Performance of a Contract: providing the Service you signed up for
  • Legal Obligation: tax, accounting, or law-enforcement requests
  • Consent: optional marketing emails, non-essential cookies

4. Data Sharing & Disclosure

  • Infrastructure providers – operate and scale the Service
  • Analytics and error-tracking vendors – product diagnostics
  • Corporate transactions – merger, acquisition, or asset sale
  • Law-enforcement or regulators – where legally required

5. Data Retention

  • Active account data: retained while your account is open
  • Back-ups and logs: retained for 90 days on a rolling basis
  • Deleted account residuals: retained for up to 30 days in encrypted back-ups
  • Financial records: retained for 7 years to meet legal requirements

6. Your Privacy Rights

Depending on your location, you can:

  • Access and receive a copy of your data
  • Correct inaccurate data

Contact info@promptstudio.app to exercise any right; we respond within 30 days.

7. Security

We employ encryption in transit and at rest, role-based access controls, and continuous monitoring. No system is 100% secure, but we take industry-leading steps to protect your information.

8. Children's Privacy

Prompt Studio is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect their data. If you believe a child has provided personal data, contact us for deletion.

9. Changes to This Policy

We'll post the updated version here. Continued use after the effective date constitutes acceptance.

10. Contact Us

Fill Studio.

📧 info@promptstudio.app